In the face of today's slowed economy and low consumer
confidence, some businesses are still flourishing and setting an example among
their peers,
exhibiting "best practices" in their industry.
Out of 50 finalist, Tom Johnson
Camping Center
was voted #1
That's the story behind the dealership recently recognized as the Top Recreation
Vehicle (RV) Dealer in America
by RV Business magazine. "This program is unique in that it doesn't focus
solely on sales. We understand what makes a dealership truly great is not just
what it does, but
how it gets the job done," explained Sherman Goldenberg,
RV Business publisher. "RVing offers a special brand of life experiences,
togetherness and interaction with the world around us, so successful RV dealers
naturally focus on people over products. This dealership was selected for
outstanding personal customer service, along with sound business practices and
forward-thinking philosophies."
Tom Johnson Camping Center was also the recipient of the Dave Altman Award, established in memory of the respected southern California dealer and industry activist who passed away in January of 2008. "This award is special because it's given to someone who embodies the spirit of giving in the industry, from working to make the business end better to building long-lasting personal relationships with each and every customer," stated Goldenberg. "We were fortunate to have a guy like Dave Altman in our corner, and similarly, we recognize Tom Johnson Camping Center for being a representative of RVing that we can all really be proud of."
“The Top Dealer Awards program is unique in that it doesn't focus solely on sales,'' Publisher Sherman Goldenberg said. “We understand what makes a dealership truly great is not just what it does, but how it gets the job done. This dealer was selected for outstanding personal customer service, along with sound business practices and forward-thinking philosophies.''
Tom Johnson Camping Center sells Winnebago, Newmar, Monaco, Forest River, Fleetwood, American Coach, Thor Industries, Keystone, Gulf Stream, Coachmen and Amadas Coach.
A business venture begins....
In 1967, an outdoorsman and a school principal named Tom Johnson decided to
forgo his career in the Marion, NC school system to pursue a new business he
was passionate about: RVs and the RV lifestyle. What began with five pop-up
campers sold and serviced out of Tom's front yard has evolved into one of the
largest and most respected RV dealerships, campsites and RV service centers in
the nation - Tom Johnson Camping
Center. Although the
company outgrew its initial humble location, its staff remains true to the
original passion and foundation established in its home-grown beginnings: at Tom Johnson
Camping Center,
customers are family. Commitment to quality and customer satisfaction are the
cornerstones of the Tom
Johnson Camping
Center philosophy - and
this philosophy is the difference our customers see and experience every day.
Growing with the times…
The original Tom Johnson Camping
Center location in Marion,
NC opened in 1987; people responded to our down-home approach and focus on
customer service, and business flourished. The Rally Park
was added to this facility in the 1990s for RV conventions and groups, and it
is also home to one of our two “family reunions” - our customer appreciation
Annual BBQ which draws nearly 6,000 people each year. In the summer of 2000, a
second Tom Johnson
Camping Center
location was opened in Concord,
NC to ensure the best customer service to our NASCAR clientele, along with
our other customers in Charlotte and Eastern North Carolina. This site is home toour newly
introduced customer-appreciation event, the Annual Spring Fling, which offers
the same family friendly food, fun and entertainment as our Annual BBQ. To share our
appreciation for your business, customers are invited to the annual BBQ in Marion, NC and the Spring Fling at our Concord, NC location. Since our first BBQ nearly 26 years ago, Tom Johnson has hosted thousands of loyal customers with its weekend-long celebrations, music, food and family fun.As the
years passed, Tom
Johnson Camping
Center has evolved and
expanded, but it remains family-owned and operated, and we continue our
dedication to providing the superior level of service and quality our company
is renowned for.
An example of this unparalleled service can be found in our recent
expansion of the Marion, NC location. To best serve our customers, we
expanded our service capabilities, opened a new Customer Service Lodge and a
luxury campground in fall of 2006.
The tradition continues....